Sales Representative

Job Title: Sales Representative

Job Description:

Job Purpose

Drive sales growth, foster strong customer relationships, and contribute to the overall success of the company. Sales professionals with a deep understanding of the product line, adept at managing the sales process, and proficient in conducting market research.

Key Accountabilities

Sales Transactions and Market Visit	Conduct routine market visits to obtain pricing information from competitors for all available items on display. Ensure that company products are well displayed in customer shelves with good conditions. Ensure timely delivery of products to customers. Proactively contact new and existing customers, discussing their needs, and explaining how specific products can meet those needs. Assist customers in product selection based on their requirements and product specifications. Address customer inquiries regarding prices, availability, and product uses. Identify and pursue new potential customers within existing markets. Promote and drive sales for new and potential items. Generate and manage sales platform requests, invoices, and receipts.
Customer Transactions	Receive and review credit applications along with necessary documentation. Follow up with customers through calls, visits, or both to resolve outstanding balances. Update customer ledgers promptly upon receipt of payment or supply. Document customer justifications and explanations for payment delays. Request and ensure completion of KYC forms, submitting them to the Customer Service Department.
New Route	Notify the Field Sales Supervisor of potential new route opportunities. Analyze and visit potential customers to assess the viability of the new route.
General	Conduct stock counts for customers in cases of discounted pricing. Assist the field sales supervisor in completing upcoming sales forecasts. Collaborate with the Field Sales Supervisor to achieve sales targets.

Interactions and Work Relationships

Internal	Accounting Department. Customer Service Department. Sales Coordination Department. Fleet Management. Dispatch Team. POS Management. POS Inspectors.
External	Customers. Banks.

Qualifications

Experience	1-2 Years of relevant experience.
Education and Certification	Bachelor’s degree in Business Administration or related fields is required.
Job Specific Skills	English and French proficiency Proficiency in Microsoft Office, particularly with Excel. Strong critical thinking and negotiation skills. Able to work independently with solid time-management and organization skills.

Competencies

Integrity-L4

Communication-L4

Teamwork & Collaboration-L3

Driving & Achieving Results-L2

Customer Focus-L4